VoxelVoice Privacy Policy

Effective Date: May 3, 2025
Developer: Rafferty Software LLC

VoxelVoice is a SIP-based VoIP softphone app designed for professionals and businesses. Your privacy is critically important to us. This Privacy Policy explains how VoxelVoice collects, uses, and protects your information.

1. Information We Collect

VoxelVoice does not collect or store any personally identifiable information on our servers. The app functions entirely on-device and communicates only with your configured SIP provider(s).

The app may request access to the following permissions:

• Microphone Access – For making and receiving VoIP calls.
• Phone State – To manage call states and behavior during calls.
• Internet & Network – Required for SIP communication.
• Bluetooth – To support headset usage.
• Overlay/Alert Window – To display incoming call UI.
• Foreground Services – To stay active during calls.
• Wake Lock & Vibrate – To notify and maintain responsiveness.
• Battery Optimization Bypass – To ensure consistent operation.

No call content is collected, stored, or transmitted by VoxelVoice.

2. How We Use This Information

All requested permissions are used solely for the app's core features:

• Making and receiving SIP calls
• Audio routing and call controls
• Call logging, voicemail notifications, and Bluetooth handling

No user data is sent to Rafferty Software LLC or third-party analytics providers.

3. Data Storage and Security

All data (e.g., logs, configuration) is stored locally on your device. VoxelVoice does not upload any data to the cloud or external servers.

We recommend enabling device encryption and using a screen lock for additional protection.

4. Third-Party Access

VoxelVoice communicates with your SIP provider. Their privacy practices are separate and should be reviewed individually.

5. Children’s Privacy

VoxelVoice is not intended for children under 13. We do not knowingly collect data from minors.

6. Changes to This Policy

This Privacy Policy may be updated. Continued use of VoxelVoice indicates acceptance of the latest terms.

7. Contact Us

If you have questions or concerns:

Rafferty Software LLC
Email: [email protected]
Website: www.raffertysoftware.com